| Will using a remanufactured toner cartridge void the warranty I currently have on my machine?
No. Federal Law prohibits the Manufacturer from voiding your warranty simply because you chose to use a third party consumable for your printer or copier. Any one implying otherwise is violating the Massey-Ferguson Act copies of which we can FAX you if requested. If for any reason your machine is in any way damaged by the use of a Toner Technologies product, Toner Technologies will repair or replace your machine at our discretion.
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Are these cartridges 'Drilled and Filled' or used repetitively as many are?
No. Each cartridge we receive is completely disassembled, any worn parts are replaced and the entire cartridge is then thoroughly cleaned. We use a 15 step process to remanufacture your toner cartridge, which comes with a seal just as a new cartridge would. We completely test the cartridge after remanufacture and seal in a propyline bag, just like a new cartridge.
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Will I get more or less prints from a remanufactured cartridge?
If the cartridge is overfilled to give you more prints the vital components, although new, could be worn out before the toner is empty. So, with Toner Technologies' 11 years of experience, we remanufacture toner cartridges to match the original yields. This allows us to have the same quality throughout the life of the cartridge, as well as be equal, in real world terms, to the OEMs. We, just as Hewlett Packard and other manufacturers do, offer a higher yield of certain cartridges.
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I've tried several different cartridges, but the same print problem keeps appearing, what do I do?
Many problems are associated with the printer itself. Call our technical hotline (800)845-2838 or e-mail your problem to
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and we can help determine what the problem is. We service and repair almost all makes of laser pritners, copiers, and fax machines.
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I don't have any empty cartridges except the one in my printer, can I still get a cartridge from you?
Toner Technologies stocks most cartridges, which you can purchase off shelf. If your empty becomes available we will credit your account. I encourage all customer and end users to keep a back-up cartridge available in case you do run out unexpectedly. It is easier to have one cartridge in the machine, and a full cartridge on hand. 95% of our customers have found this routine to be convenient. Be prepared!
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What is an OEM?
An OEM (Original Equipment Manufacturer) is a company that builds a product that it sells under its own company name and brand. An OEM, such as HP or Epson, will manufacture the product and assign a unique part number to that product. We provide the OEM part number to assist you in finding a compatible cartridge.
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What is a compatible cartridge?
There are two types of compatible cartridges: the first type is "compatible" with most Copiers, Fax Machines, Ink Jets, and Printer Ribbons and is brand new, the only difference--it is manufactured by a different company. The second type of compatible cartridge is made from recycled plastic and parts.
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What is a remanufactured cartridge?
A remanufactured cartridge is a cartridge that has been recycled to OEM specifications. The process includes inspecting the old cartridge, replacing all worn parts, and print testing the cartridge for quality.
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Do compatible or remanufactured cartridges last as long as OEM?
All of our compatible or remanufactured cartridges are manufactured according to OEM specification, and will print the same or greater page yield as their OEM counterpart.
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Why should I choose an product?
TONER TECHNOLOGIES offers a wide selection of compatible cartridges from “Apple to Xerox”. Our compatible toner cartridges are guaranteed to perform as well as the originals and will never void your warranty. In addition, some customized TONER TECHNOLOGIES Brand products even outperform the originals by as much as 50%. All TONER TECHNOLOGIES Brand toner cartridges come with a manufacturer’s 100% warranty. If you don’t mind paying less for comparable quality, make your next cartridges TONER TECHNOLOGIES Brand cartridges.
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Will a remanufactured cartridge void my machine's warranty?
No! Your manufacturer cannot void your machine's warranty for using cartridges other than theirs. However, it may void your contract if you have a binding agreement to use their supplies.
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How does ensure quality?
All TONER TECHNOLOGIES cartridges are individually tested during manufacturing and must pass through a Triple Quality Control inspection before they get shipped to you. Our stringent quality standards include testing each component prior to manufacturing, during production, and even after our products are on the shelf. We even subject our products to extreme conditions such as temperature, atmospheric pressure, humidity, and simulated shipping conditions to ensure the product performs perfectly in every situation, every time. The result is a high performance product that produces darker prints and sharper graphics. Additionally, all TONER TECHNOLOGIES Brand toner cartridges come with a manufacturer’s 100% warranty!
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What sort of impact does the inkjet and toner industry have on the environment?
Each year, millions of cubic feet of non-biodegradable Laser & Inkjet cartridges are thrown into our nation's landfills. In 25 years, the total amount of discarded cartridges could fill more than half the Grand Canyon. What many do not know, however, is that there are companies out there dedicated to recycling cartridges. If you wish to recycle your empty cartridges and would like more information, please click here. www.RecycleEmpties.com
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Can I recycle my empty cartridge?
Yes! And we encourage it! There are several companies out there providing various forms of recycling services. The majority of them provide some sort of free shipping label that you may use to send in boxes of empty cartridges. One such company can be found at www.RecycleEmpties.com You can print free shipping labels directly from the site. Check them out and start recycling!
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